Privacy Policy

Last updated: November 3, 2025

At 312 Lights, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy explains how we handle your information when you visit our website (https://www.312lights.com) or interact with our products, services, or communications — including email and text messaging (SMS/MMS).

1. Information We Collect

We may collect the following types of information:

Personal Information:

Your name, email, phone number, and other contact details that you voluntarily provide through forms, orders, quote requests, or direct communication.

Usage Data:

Information automatically collected when you visit our website, such as IP address, browser type, device information, and pages visited.

Transaction Data:

Details about purchases, quotes, invoices, or communications related to our lighting products or services.

2. How We Use Your Information

We use your information to:

Process inquiries, quotes, and orders

Communicate with you about your purchases, promotions, or updates

Send you text messages (SMS/MMS) and emails regarding order updates, customer service, or marketing offers (with your consent)

Improve our website experience and product offerings

Maintain security and prevent fraud

Comply with legal and regulatory requirements

3. SMS/Text Messaging Policy

By providing your mobile number, you consent to receive text messages from 312 Lights related to our products, services, and promotions.

Message and data rates may apply.

Message frequency varies.

You can opt out at any time by replying STOP to any message you receive.

You can reply HELP for assistance or contact us directly at [email protected].

We will not share your mobile number or messaging consent with third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze performance, and remember your preferences.

You can adjust your cookie settings through your browser. Disabling cookies may limit some features of our website.

5. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share limited data with:

Trusted service providers (e.g., payment processors, shipping companies, IT and communication providers) who help us operate our business.

Legal or regulatory authorities when required by law or to protect our rights, property, or safety.

All partners are contractually required to protect your data and use it only as necessary to provide their services.

6. Your Rights and Choices

You have the right to:

Access, correct, or update your personal data

Request deletion of your information (subject to legal or operational requirements)

Object to or restrict certain uses of your data

Withdraw consent for marketing communications, including SMS or email

To exercise these rights, please contact us using the details below.

7. Data Security

We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or alteration.

While no online system is completely secure, we continuously work to maintain a high level of protection.

8. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 16 years old.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, or legal obligations. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please reach out to us:

📧 Email: [email protected]

📞 Phone: (312) 374 6307

📍 Location: Northbrook, IL

🌐 Website: https://www.312lights.com